To access your Trade Account, visit The Blue Space website and click the “Login” button located in the top right-hand corner of the website.

Enter the email address linked to your approved Trade Account application and click “Continue”. A unique 6-digit login code will then be sent to your email address. Simply enter the code to securely log in to your account.

Once logged in, click “Go to Store” in the top right-hand corner to access exclusive trade pricing across our range of designer bathroom, kitchen and laundry products from leading Australian brands.

If you experience any issues accessing your account, please contact our team and we will be happy to assist you.

Trade discounts vary across brands and product categories on our website. Approved Trade Account customers receive access to exclusive trade pricing on a wide range of bathroom, kitchen and laundry products from leading Australian brands.

Once logged into your Trade Account, your discounted trade pricing will automatically display on eligible product pages and throughout checkout.

Discount levels may vary depending on the supplier, product type and current promotions.

No, we currently do not offer a Click & Collect service.

Our Distribution Centres are located within active industrial warehouse facilities and are not designed for retail customer pickups. Due to the high volume of truck, courier and forklift movements throughout the day, these sites are unsuitable and unsafe for public access.

For customers requiring items quickly, we recommend using our “In Stock” filter when shopping online to view products available for faster dispatch. Our in-stock range can be viewed here: In Stock & Fast Delivery Products

For medium and large items, customers can use the Delivery Calculator available on each product page to check estimated delivery timeframes and stock availability from their nearest warehouse. If stock is not available locally, the item may need to be ordered from the supplier, which can extend lead times.

If you need assistance with stock availability or delivery timeframes, our team is always happy to help.

If you are experiencing difficulties accessing your Trade Account, please try the following steps.

Logging into your Trade Account

1. Visit The Blue Space website and click the “Login” button in the top right-hand corner.
2. Enter the email address linked to your Trade Account application and click “Continue”.
3. A unique 6-digit login code will be sent to your email address.
4. Enter the code to securely log in to your account.
5. Once logged in, click “Go to Store” in the top right-hand corner to access your Trade pricing and exclusive product range.

If you cannot access your account, please ensure you are using the same email address associated with your original Trade Account application or welcome email from The Blue Space.

Troubleshooting steps

If you are still unable to log in, please try the following:

• Clear your browser cookies and cache;
• Try a different web browser (we recommend Google Chrome);
• Use a private or “Incognito” browser window;
• Try logging in on a different device; and
• Ensure your email inbox is not filtering the 6-digit login code into spam or junk folders.

If you have completed the troubleshooting steps above and still cannot access your Trade Account, please contact our Customer Experience Team for assistance.