Dorf taps, Outlets and Mixers are covered by a 20 year warranty and 1 Year warranty on labour, finishes, pull down/out hoses, spray heads, ceramic disc spindles.
Warranty:
Taps/Outlets/Mixers: 20 years, Body & Tapware Engine*
Ceramic Disc Spindles: 1 year, 3 piece tapware only
Copper Jumper Valves: 1 year, 3 piece tapware only
Plastic Jumper Valves: 3 months, 3 piece tapware only
Finishes: 1 year
Pull down/out hoses: 1 year
Spray heads: 1 year
Spare parts: 1 year (replacement only)
*Tapware engine includes ceramic disc mixer cartridge, aerator, ultra flex pex hose.
Dorf products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.
For After Sales & Service enquiries you can contact Dorf directly on 13 14 16 for assistance.
For piece of mind when buying with The Blue Space, you are covered by:
- Our 30 day return or exchange policy
- Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
- Fee free change of mind policy if changing your mind within 24 hours of purchasing (if your goods have not been shipped out)
Full details of our returns & exchanges policy can be viewed here